Others - Non-Categorised Options and Facilities Menu

These options/facilities cover:-

1. CODE FILE MAINTENANCE

2. UNIT FILE MAINTENANCE

3. DATABASE EXPORT/IMPORT

4. PURCHASE ACCOUNT TIME OR PREPAY SMS MESSAGES

5. REPLAY SCREEN INPUTS

6. EXPORT ENVIRONMENT

7. IMPORT ENVIRONMENT

8. RFID FACILITIES

9. DATE FORMAT

1. CODE FILE MAINTENANCE

Codes are required for a number of CATERMAN activities. They Include:-
REGION
SITE
CENTRE
UNIT
SUB-UNIT
CATEGORY
V.A.T. / TAX CODES
COST CODES
EXPENSE CODES
GROUP/CASH/CREDIT HEADER
STORAGE LOCATION
NUTRIENT/VITAMIN/MINERAL
CHARGE TYPES
RECIPE TYPES
ASSOCIATE TYPES
ALLOWANCE TYPES
RESOURCE CLASS
RESOURCE SUB-CLASS
RESOURCE TYPE
RESOURCE USAGE CODE

In each case they consist of the entry of a code and an accompanying name, except for V.A.T. / TAX CODES which require entry of start and end dates and percentages.
Depending on user Password level and facilities, some or all of the facilities may not be available to a user.
generally, entry of a unique code and description causes an addition to be made to the appropriate list of codes, whereas acode on its own with no description will cause that code to be removed.

2. UNIT FILE MAINTENANCE

A Unit Record is required for every operational unit where a transaction of any type takes place. No stock may be ordered/received/invoiced/requisitioned, no expense entered, etc., unless a record exists for the operational unit.
The Unit Record consists of a name and address, plus contact information, and information on the type of unit, recipe charge band when buying from another unit, whether it is a supplier to other units, what method is used for suggested orders, and the identification of another unit that this unit uses as a model if necessary (details about missing stock item records are extracted from that unit and used to create new stock items, for example). There is also an option to enter an order prefix which will be used in front of a purchase order number went sent to a supplier to identify the sending unit, and a VAT or Tax number if required. If the unit has EPOS facilities, then allowance codes for EPOS customers may start with a special character for a unit which allows the allowance to be used for the purchase of any recipe from that unit – that special character needs to be entered in the unit record.
If the unit allows advance ordering, the Advance Order Days setting must be greater than zero. This indicates the number of days in advance that orders can be accepted, where 1 means orders are accepted for today only, 2 means today and tomorrow, 7 for the week ahead.
As menus must be fixed in place for the designated number of days ahead, it is advisable for the unit to have a menu cycle of at least that number of days in length.
If the unit accepts advance orders, it should have an email address also, as advance orders, whilst available for enquiry, are notified by email as well (provided an email address is present).
If the unit allows customers to set up or use mobile phone text messaging, it must have a unique keyword associated with it. This keyword is the first word of any text message directed to the unit.
A parameter is provided to facilitate load smoothing for advance orders. In a situation where, for example, a hundred customers all order their lunch for 12:30, this would create an unacceptable queuing time as customers expect their order for when it was confirmed.
The Advance Order Spacing parameter allows for the entry of a number of seconds (which should be equal or slightly greater than the average time in seconds needed to fulfil an order at the Unit's busiest time) which will be added to the customers order time at order placement (for internet customers, before the customer accepts the order, for SMS text orders the customer has the option to cancel). Thus, an entry of 10 (the average time for the Unit to serve a customer at the busiest time, say 30 seconds per customer at 3 EPOS terminals) will result in orders being rescheduled at 10 second intervals. In the case where one hundred customers place orders for 12:30, the first 6 to place orders would have order times of 12:30, the next 6 12:31, and so on. The last customer to place an order for 12:30 would be rescheduled to 12:46, and of course may then not place the order. The alternative to order smoothing is that the customer would be subjected to a queuing time of 16 minutes. In a worst case scenario, the customer may have a rescheduled time which falls outside the opening hours of the Unit, and will then have the order rejected (no menus will be available).  

3. DATABASE EXPORT/IMPORT

A number of the system databases may be exported or imported by CATERMAN subject to a top-level password authorisation.
It is advisable to discuss exact requirements with support prior to performing any of these activities.

4. PURCHASE ACCOUNT TIME OR PREPAY SMS MESSAGES

Suitably empowered high-level passwords may replenish SMS message funds and extend system subscriptions.
High level passwords (level above 92) may increase the number of concurrent power users supported by the system.
Purchase Account Time or SMS Messages

5. REPLAY SCREEN INPUTS

Suitably empowered high-level passwords may replay screen display and input for any user of a lower-level password for any period of time.
This is a security feature to enable examination of any activity on the system at a later date where there is some question as to who did what and when.
Several aids are provided to locate specific activities, such as any movement on a particular stock item, a change to a supplier record, etc.
Tracking movement of a stock item as part of an audit is an example of one use of this facility.
This facility is an option subject to screen logging being switched on.

6. EXPORT ENVIRONMENT

When a user is logged on to CATERMAN, certain aspects of the screen displays may be changed to suit the individual. For example, certain text may be replaced with other text (English words may be replaced by French or German or Spanish words, and so on). The font, colour and typeface of fields may be changed to make them easier to read or emphasise them for the user to help in that user's specific tasks. The initial screen focus may point at different fields for different users. Some fields may be flagged to be read out loud on focus or click, or may instigate external events. In short, the entire appearance and function of each screen may be tailored to the user's requirements either by the user (if empowered) or by a higher-level password user.
The whole set of parameters governing the user experience of CATERMAN is referred to in CATERMAN as the user environment.
Setting up a general environment for a particular type or class of user can be a significant amount of work. CATERMAN therefore provides a method of exporting a user environment and storing it under a reference number. This is a 4-digit number in standard CATERMAN, giving up to 9999 stored environments. Passwords may be restricted to one single assigned environment number if required.

7. IMPORT ENVIRONMENT

An empowered user may change the CATERMAN screen environment under which he/she is working by importing a standard environment previously created by a user exporting an environment.

8. RFID FACILITIES

For PCs equipped with RFID scanning antenna, CATERMAN requires that the RFID function be primed with a default port where it will normally find the scanning device. The standard package relies on ActiveX component and software and scanning device/antenna obtainable from RFID Ltd. in the UK (www.rfid.co.uk), which should be installed on the PC prior to invoking RFID. The default port is 4, and the scanner attached to the PC USB should be on pseudo port 4 if possible. The functioning of the scanner should be checked out using the supplied application prior to using CATERMAN. The actual RFID tags are High Frequency compatible with ISO15693. The tags may be in a form suitable for identification of an individual (credit-card, key-fob, etc.) used for retrieving “Associate” data, or in a “laundry tag” format superglued to plates/dishes/cups//etc in a fast food environment (or embedded in the actual plates/dishes etc., but no one seems to manufacture these yet) which can then be assigned to recipes “en bloc” by CATERMAN (see RECIPE MAINTENANCE)and subsequently used to automatically evoke recipes at an EPOS terminal (see EPOS/ECR). (EPOS terminals can have two scanners on different ports, one for Associate identification and the other for recipes, or one scanner can be used for both assuming the tags are of the same ISO standard/frequency class. This is necessary for fully automatic walk-thru situations.)

9. DATE FORMAT

CATERMAN allows users to select their preferred date format for both input and output. Essentially, the choices are dd/mm/yyyy (or dd/mm/yy) or mm/dd/yyyy or ddJANyy. The choice is applied only to that user, and it becomes part of that user's environment. The environment to be exported then imported by another user.


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